NEW ZEALAND
HOSPITALITY PULSE

This hospitality news blog offers deep insight & research data, keeping you up to date with all things Kiwi hospitality. Our Founder & Chief Contributor, Joshua Thomas is a hospitality veteran that remains neck deep across the hotel & hospitality sector in New Zealand, giving you a front-row seat to the latest news, reports, trends, and insights shaping hotels, restaurants, cafes and all things tourism.

NZ Film’s Billion-Dollar Tourism Impact: A Deep Dive
Joshua Thomas Joshua Thomas

NZ Film’s Billion-Dollar Tourism Impact: A Deep Dive

It’s hard to imagine now, looking at the cheerful bustle of the Green Dragon Inn, that this patch of Waikato earth was once quiet sheep country. Yet, Hobbiton's $2.6 billion economic ripple effect is just one facet of New Zealand's masterclass in screen tourism. This isn't just about stunning scenery landing movie deals; it's a story of decades of deliberate strategy – encompassing government rebates like the NZSPR explicitly tied to tourism benefits, savvy global marketing pivots from '100% Middle-earth' to 'If You Seek', deep fan engagement that fuels premium spending and crucial infrastructure development Dive into the specific data, understand the policy mechanics, and see how this potent ecosystem continues to reshape NZ's hospitality landscape, offering powerful lessons for the industry worldwide.

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New Zealand Hospitality News Roundup: March 2025
Joshua Thomas Joshua Thomas

New Zealand Hospitality News Roundup: March 2025

Cut through the noise with our essential roundup. We cover Auckland's contentious bed tax, Duck Donuts' confirmed NZ entry, the landmark $180M InterContinental sale, Gastropub awards, TNZ's India strategy, and other critical policy shifts impacting the New Zealand hospitality industry.

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Deconstructing New Zealand’s Hospitality Giants: The Big 3
Joshua Thomas Joshua Thomas

Deconstructing New Zealand’s Hospitality Giants: The Big 3

Stepping into hospitality in New Zealand is like joining a never-ending dance with volatility—one moment you’re riding a tidal wave of tourist demand, and the next you’re wrestling with soaring operational costs, compliance headaches, or a sudden downturn. In this candid exploration, I draw on real frontline experience to shed light on how SkyCity, Restaurant Brands, and Millennium & Copthorne each tackle the punishing highs and lows of Kiwi tourism. Strap in for an insider’s perspective that slices through the usual PR fluff, revealing what truly makes these top industry players tick—and where they might stumble—amid New Zealand’s ever-shifting hospitality landscape.

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Auckland Hotels: 25 Years of Booms, Busts and Comebacks
Joshua Thomas Joshua Thomas

Auckland Hotels: 25 Years of Booms, Busts and Comebacks

In two and a half decades, Auckland’s hotel scene has soared on Cup fever, crashed in crises, built record rooms, then fought to survive a pandemic. Discover how the city keeps reinventing itself—and what lies ahead.

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New Zealand Wine Titans: Meet the Big Three
Joshua Thomas Joshua Thomas

New Zealand Wine Titans: Meet the Big Three

Think your favorite NZ wine comes from a small vineyard? Think again. Meet the three companies shaping New Zealand’s wine industry.From boutique labels to global exports, NZ wine is big business. Discover the three powerhouse companies dominating the industry.

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February 2025 Hospitality News Roundup
Joshua Thomas Joshua Thomas

February 2025 Hospitality News Roundup

From critical visa reforms and bold tourism campaigns to promising revenue growth, February 2025 gave New Zealand’s hospitality industry plenty to celebrate. Here’s why this matters for your hospo business.

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10 Ministers, 25 Years, and the Policies That Changed New Zealand Tourism
Joshua Thomas Joshua Thomas

10 Ministers, 25 Years, and the Policies That Changed New Zealand Tourism

Ever wonder why bed taxes and premium tourist campaigns keep popping up in headlines? Meet the people behind it all—from Dr. Lockwood Smith’s whirlwind funding grants to Louise Upston’s ‘Everyone Must Go’ push—and see how 26 years of leadership transformed our tourism identity.

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The Evolution of Hospitality Ratings in New Zealand
Joshua Thomas Joshua Thomas

The Evolution of Hospitality Ratings in New Zealand

Discover the inspiring evolution of New Zealand’s hospitality—from the era of covert inspections to today’s rigorous Qualmark accreditation and influential Cuisine Magazine hat ratings. This deep dive reveals how tradition meets innovation and sustainability, shaping an industry that continuously raises the bar for quality and guest experience.

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January 2025 Hospo Roundup: Big Wins, New Rules & Cat Cafes
Joshua Thomas Joshua Thomas

January 2025 Hospo Roundup: Big Wins, New Rules & Cat Cafes

Feeling swamped by summer’s frantic pace in your café or hotel? Take five and dig into January 2025’s big-ticket hospo news—from new visa rules and B&B trends to Auckland’s cat-café obsession. We’ll walk you through the juicy details, minus the fluff—so you can get back to delighting customers and staying ahead of the competition

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6 Kiwi Celebrity Chefs Making Waves in 2025
Joshua Thomas Joshua Thomas

6 Kiwi Celebrity Chefs Making Waves in 2025

Discover six Kiwi legends who’ve turned local flavors into worldwide culinary fame. Whether they’re on TV or behind award-winning kitchens, these chefs are the real deal.

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New Zealand’s 6 New Hotel Openings in 2025
Joshua Thomas Joshua Thomas

New Zealand’s 6 New Hotel Openings in 2025

From Auckland’s buzzing waterfront to Invercargill’s southern charm, these six new Kiwi hotels promise fresh stays in 2025. Explore vibrant communal lounges, boutique luxury suites, and rooftop bars—plus insider deals if you book early!

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2024 HM Awards - New Zealand Nominees
Joshua Thomas Joshua Thomas

2024 HM Awards - New Zealand Nominees

We’re thrilled to showcase and celebrate the New Zealand nominees for the 2024 HM Awards, an event that recognizes the absolute best in hospitality. From luxury hotels and charming boutique properties to standout chefs and front-of-house talent, New Zealand’s venues and professionals continue to shine. As a leading hospitality recruitment agency in New Zealand, we’re proud to be part of this success by helping hotels and restaurants find the top-tier talent they need to thrive in a competitive market.

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GET IN TOUCH

Send your feedback, ideas, or industry updates you want us to showcase. We welcome guest features, event announcements, and opportunities to collaborate. Get in touch with our Content Director & Founder, Joshua Thomas.